Cambium Joinery Ltd - Terms and Conditions of Trading


Orders must be accompanied with the signed quotation sheet to confirm the order and the specification required.  Any deviation of this is to be discussed with Cambium Joinery and modified accordingly to be approved and signed by the buyer.  Any modifications from the quotation document may incur a price alteration.

Quotations are valid for 60 days.

As your order is bespoke to you and your project we do not accept cancellation of goods if manufacture has commenced.  The deposit is non-refundable.

Any timescales quoted on receipt of order are estimates and may be subject to change.  Lead times do vary throughout the year but Cambium Joinery will endeavour to meet the delivery/completion time discussed when order is placed.  Delivery/completion dates cannot be agreed before order is received as we do work on a first come first served basis.

Doors and windows are fitted with Cambium Joinery standard ironmongery unless otherwise stated and detailed in the quotation.

All planning permission and subsequent local authority requirements are the responsibility of the customer.  This is, however, an additional service we can provide if necessary at an additional charge.

Please note that timber is a natural product and therefore variations in the appearance may occur.


All orders require a 50% deposit, unless accompanied by an existing credit account. The remainder of the payment is to be cleared on collection or before delivery, if this is not received goods will not leave the workshop.  Products can be checked by the buyer before delivery at the workshop.

Manufacture will commence on receipt of the cleared deposit.

Credit account holders must clear their account within 28 days of receipt of invoice.  If payment is not received within this period the account will be frozen and future orders will be subject to the standard payment terms of 50% deposit.

All prices are exclusive of VAT.

A 2% discount is available if full payment for the goods is received at point of order confirmation.

Cambium Joinery do not accept retentions.


Once the installation is complete and signed off by the buyer, any damage to the goods will be the responsibility of the buyer and not Cambium Joinery.

If installation is carried out by Cambium Joinery final payment is due on completion when the project is signed off.  Keys and guarantees will not be handed over until payment is received and all warranties will be void until the finances are settled.

Please ensure that the site is accessible for the duration of our installation.  If we are unable to access the site during the installation period we will be entitled to charge for any additional costs incurred for the inconvenience.  Please ensure the site is available during the normal working hours of 8:00-18:00.

If we have based the size of the windows on building plans and the actual size of the window recess turns out to be different or not squared, we will not be responsible for any rectification required to make the windows fit; it will be the responsibility of your building contractor.  If necessary we can rectify the situation with a variation of order agreed between Cambium and the buyer as it will incur an additional cost.

Any completion timescales agreed at point of sale are an estimate and may be subject to change.  We will not be held accountable for any late charges and will endeavour to work to the timescale agreed.

We have the flexibility to subcontract any site work but will be responsible for the work.

Warranty of goods will begin on the day of final completion.

Tel: 01623 844513 Terms & Conditions


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Cambium Joinery Ltd

1 Meden Court

Netherfield Lane

Mansfield, Nottingham

NG20 9QU

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For help & advice call: 01623 844513

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Precision Joiners for the Design & Manufacture of your Timber -  Windows, Doors and Stairs…

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